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Contact Us

We’d like to hear from you

Contact us at any time to report safety incidents, or for queries or complaints.

The RSR Call Centre is open 24/7
0800 444 888

Head Office

Building 4, Waterfall Point Office Park,
Corner Waterfall and Woodmead Drive,
Waterfall City, Midrand,
1685

Central Region

Building 2, Waterfall Point Office Park,
Corner Waterfall and Woodmead Drive,
Waterfall City, Midrand,
1685

Coastal Region

Long Street Building, 11th Floor,
2 Long Street,
Cape Town,
8000

Eastern Region

Embassy Building (22nd Floor),
199 Anton Lembede Street,
Durban,
4000

RAIL OPERATORS

Rail operators should contact us via the National Information Management System (NIMS). Please
use the credentials issued to you by the RSR.